Contact us: +39 075 805291
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  • Services

    BENEFITS OF FRAGOLA SERVICES

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    MINIMUM INSTALLATION TIME
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    TRAINING OF YOUR PERSONNEL, ON-SITE AND REMOTE
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    CUSTOMIZED SERVICE LEVEL AND MAINTENANCE PROGRAMS
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    PERIODIC INSPECTION OF THE PLANT
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    SUPPLY OF OUR OWN, ORIGINAL QUALITY, SPARE PARTS
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    OVERHAUL AND REPAIR OF WORN OR DAMAGED PARTS

    INSTALLATION

    The experience of our specialised teams ensure that we always work efficiently and safely, when installing new machinery and plants.

    STAFF TRAINING

    After positive testing new plant or systems, there follows a period of direct support during which our operators carry out continuous training with the customer’s staff who are responsible for the new plant.

    MAINTENANCE

    The maintenance of our machines and lines is always planned in detail to minimise interrupting the working needs of our customers. Weekends are used to avoid plant downtime.

    The speed of any interventions and compliance with safety regulations are guaranteed because of the experience of our specialised operators.

    VERIFICATION

    Periodic inspections and site visits are made by our specialised engineering teams to ensure plant efficiency.

    SPARE PARTS

    We plan a stock of original spare parts, especially those parts that are subject to wear and tear.
    In case of emergencies we always guarantee prompt intervention and support.

    OVERHAUL

    Our machines have long lives! We overhaul and restore machines that have reached the end of their life cycle, often with surprising and profitable results.

    Welcome to Fragola Customer Service

    Fragola S.p.a. supports its customers all over the world, before, during and after delivering a machine, plant or project.
    If you have any questions or concerns, do please contact our support service, and an operator will contact you as soon as possible to give you all the support you may require.