BENEFITS OF FRAGOLA SERVICES
MINIMUM INSTALLATION TIME
TRAINING OF YOUR PERSONNEL, ON-SITE AND REMOTE
CUSTOMIZED SERVICE LEVEL AND MAINTENANCE PROGRAMS
PERIODIC INSPECTION OF THE PLANT
SUPPLY OF OUR OWN, ORIGINAL QUALITY, SPARE PARTS
OVERHAUL AND REPAIR OF WORN OR DAMAGED PARTS
The experience of our specialised teams ensure that we always work efficiently and safely, when installing new machinery and plants.
After positive testing new plant or systems, there follows a period of direct support during which our operators carry out continuous training with the customer’s staff who are responsible for the new plant.
The maintenance of our machines and lines is always planned in detail to minimise interrupting the working needs of our customers. Weekends are used to avoid plant downtime.
The speed of any interventions and compliance with safety regulations are guaranteed because of the experience of our specialised operators.
Periodic inspections and site visits are made by our specialised engineering teams to ensure plant efficiency.
We plan a stock of original spare parts, especially those parts that are subject to wear and tear.
In case of emergencies we always guarantee prompt intervention and support.
Our machines have long lives! We overhaul and restore machines that have reached the end of their life cycle, often with surprising and profitable results.
Welcome to Fragola Customer Service
Fragola S.p.a. supports its customers all over the world, before, during and after delivering a machine, plant or project.
If you have any questions or concerns, do please contact our support service, and an operator will contact you as soon as possible to give you all the support you may require.